Privacy Policy

The Data is collected from you when you provide details to avail the information of our products and services, registration or account creation on the website or when you update the details, wherever applicable. We may also collect your Data from other sources, including but not limited to channel partners, insurance brokers/intermediaries, our service providers, or company representatives in case of corporate sales.

Such Data includes:

• Personal Information and contact information, including but not limited to your name, date of birth, gender, email, phone number, physical address, marital status, PAN number (in case of online transactions), and account details including username and password.
• Data pertaining to your purchases and services, including payment information, queries and complaints relating to products and services, warranty claims, after sales services, and customer care.
• Data in connection with product and services marketing, including newsletter subscriptions, opt-ins and opt-outs, event invitations, survey questionnaire responses, and customer segmentation information.
• Data in connection with communication, including preferred means of communication and correspondence with QubeLabs in relation to the Sale/Services.

We process your Data for the purposes set out below:

• To communicate with you and provide our Services and those of our affiliates.
• To evaluate and improve our services, such as developing new products or digital applications.
• To perform internal accounting, auditing, administration, and processing.
• To process and manage your payment and/or any other transactions.
• To conduct market research, surveys and direct marketing purposes.
• To tailor advertisements of QubeLabs and its affiliates to your possible interests.
• To comply with industry standards and our policies.
• To conduct data analytics and customer relations management programs.
• To carry out our legal compliance obligations.
• To prevent and investigate frauds and illegal activities.
• To protect customers, employees, and other individuals and protection of data and assets.
• To collect, disclose and transfer data to third parties to enable you to avail the services effectively.

In general, you are required to provide your Data to obtain full Services from us. We rely on the following legal justifications for the processing of your Data:

• It is necessary for the performance of a contract of which you are a party or in order to take steps at your request prior to entering into a contract.
• It is necessary for legitimate interests of QubeLabs or any other third parties, where such interests are not overriding your fundamental rights of Privacy.
• It is necessary for legal compliance.
• It is for preventing or suppressing a danger to a person's life, body or health.
• It is necessary for our performance of duties in carrying out a mission for public interest.
• It is necessary for the purpose of establishing, complying with, exercising, or defending legal claims.

QubeLabs reserves the right to disclose and/or transfer and/or sell anonymized data to third parties. We may disclose and/or transfer the Data to the following categories of recipients:

• Our affiliates — any company that directly or indirectly controls, is controlled by, or is under common control with the respective company.
• Service providers — our third-party service providers, including call centers, as part of our normal course of business.
• Third parties — for the purpose of offering additional services, promotions, offers, or privileges, including financial institutions, legal partners, acquirers, and external consultants such as lawyers, accountants, and auditors.
• Courts and Government Entities — governmental agencies, regulatory authorities, or courts in accordance with legal requirements.

However, third parties shall not further disclose any Sensitive Personal Data or Information received from QubeLabs. QubeLabs is not responsible in any manner for the consequences/impact of the promotions, offers, or additional services provided by third parties.

We may transfer your Data outside India. QubeLabs will take necessary steps for the protection of the Data that is transferred outside India and will ensure that the receiving entity shall have the same reasonable level of data protection adhered to by QubeLabs.

QubeLabs will create a backup of data outside India to store the Data including personal and sensitive personal information of the user. However, financial data shall not be stored outside India.

We use reasonable organizational, technical and administrative measures to protect your Data from accidental, unlawful, or unauthorized destruction, loss, access, use, alteration, or disclosure under our control.

Unfortunately, no data transmission over the Internet or data storage system can be fully secured. We exclude all liability for the consequences of any unauthorized access to, disclosure of, misuse of or loss or corruption of your Data.

QubeLabs urges you to follow best and safe security practices in relation to access to the internet so as to avoid any breach of Data at your end. QUBELABS shall not be responsible for any breach and consequential misuse of Data originated at your end.

We will retain your Data for the period necessary to fulfil the purposes outlined in this Privacy Policy and for the period required pursuant to applicable law. When we are no longer permitted by the applicable laws to store your Data, we will remove it from our systems and records, and/or take necessary steps to anonymize your Data so that you can no longer be identified.

In the event a judicial or disciplinary action is initiated, your Data may be stored until the end of such action, including any potential periods for appeal, and will then be deleted or archived as permitted by the applicable laws.

QubeLabs reserves the right at any time at our discretion and without notice to change this Privacy Policy simply by posting such change on the website. You will be put to notice of such change on the website with a request for your consent and acceptance to the change. The continued usage of the website following changes to these terms shall mean that you accept these changes.

If you would like to stop receiving marketing/sales/service communications from us, you may inform us via email at contact@qubelabs.ai. We will proceed with your request as soon as we can. Please note we will continue to send other information related to important services management.

QubeLabs is aware of fake emails, popularly called "phishing" emails regarding job advertisements, job offers and competition award notifications. These emails may use the QubeLabs name to pretend they are genuine and exist solely for the purpose of obtaining private information from consumers.

QubeLabs advises that if you receive an email using QubeLabs's name and asking for personal or financial information, please treat such emails with extreme caution and do not reveal your personal and financial details. These emails have no connection with QubeLabs.